The Benefits of Using a Mortgage Broker

By Bradley Burns, Founder & Principal Broker · Updated 10 September 2026

The useful part of working with a mortgage broker is having someone connect the loan decision to the life you want to live. A rate matters, but so does keeping money for a repair, understanding repayments during parental leave and knowing what still needs checking before you buy.

At Axon, Bradley is your point of contact for that conversation. You can start with a question or a rough plan; you do not need to arrive with a lender already chosen.

Turn your plans into a clear brief

Write down your expected timing, price range and a monthly repayment you could manage alongside normal spending. Add any changes you can see coming: different work hours, school fees, a growing household or a renovation.

Then describe how you expect to use the loan. “I want to keep $15,000 available for emergencies” is more useful than simply asking for every available feature. It gives us a practical question to investigate: which options provide suitable access to that money, and what do they cost?

Understand what you are comparing

A loan comparison should explain the repayments, ongoing fees and relevant restrictions as well as the interest rate. For example, an offset may help if you keep a regular balance, but its additional cost needs checking. Our offset account guide shows how to approach that calculation.

Ask for the options to use the same loan amount and term. If one option has a lower monthly repayment because it runs for longer, you need to see that difference clearly. Keep a short note beside each option: the reason it suits your brief, the trade-off and any unanswered question.

Questions to ask before choosing a loan

• Coverage: Which lenders were considered, and which could you not access? Axon does not compare every loan in Australia.
• Reasoning: How does this recommendation address my priorities, and when might another option work better?
• Payment: What commission or other benefit might you receive, and could I pay a broker fee?
• Follow-through: What happens after I choose, and who will update me about outstanding requirements?

Mortgage brokers must act in your best interests when suggesting a home loan. Lenders usually pay commissions, which brokers must disclose. Where a broker charges you directly, the fee should be set out in a written quote for you to agree to. ASIC Moneysmart explains broker obligations, payments and questions to ask.

Leave with an agreed next step

Before finishing the discussion, confirm which documents are needed, how to provide them and what needs resolving before an application. The lender makes the credit decision; your broker cannot guarantee approval or the property valuation.

The initial Axon consultation is free. Ask for our Credit Guide and the fee and commission information relevant to your proposed loan. Lender charges and property purchase costs are separate. Our home loan selection service explains the stages from comparison to settlement.